FAQ

Do you offer authentic jewellery and watches?

Yes! All our products are carefully sourced and crafted with premium quality materials. Authenticity and customer satisfaction are our top priorities.

How long does shipping take?

Orders are processed within 24–48 hours. Delivery usually takes 3–5 business days within Pakistan and 7–12 business days for international orders.

Do you offer cash on delivery (COD)?

Yes, we provide Cash on Delivery across Pakistan for your convenience.

What payment methods do you accept?

We accept COD, bank transfer, debit/credit cards, and PayPal (for international customers)

Do you offer returns or exchanges?

Absolutely! We have a 7-day easy return & exchange policy. If your product arrives damaged or isn’t as described, you can request a replacement or refund.

How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email/SMS to monitor your delivery status.

Do you provide gift packaging?

Yes! Every order comes in premium packaging, making it perfect for gifting.

Can I order in bulk or wholesale?

Yes, we offer special discounts for bulk and wholesale orders. Please contact us for details.